From Days to Minutes - How LabPlus Transformed Medical Testing

Building a user-friendly interface for patients to navigate over 1,000 specialist tests across numerous labs in Poland was no small feat.

Integrating a bulletproof payment system for test purchases required meticulous attention to security and user experience.

Delivering test results directly to patients' smartphones demanded a delicate balance of speed, security, and clarity.

Implementing an algorithm to break down test results in plain language required close collaboration between tech wizards and medical experts.

Ensuring watertight data security and compliance with healthcare regulations was non-negotiable.

Coordinating development efforts between Applover's team and LabPlus's back-end crew needed seamless communication and teamwork.

We chose Swift for its stellar performance, safety features, and readability. It's the preferred language for iOS development, ensuring long-term support and compatibility. With Swift, we crafted a responsive, native iOS app that leverages the latest features for an optimal user experience.

For Android, Kotlin was our weapon of choice. It's more concise than Java, reduces boilerplate code, and plays nice with existing Java code. As the officially preferred language for Android development, it allowed us to create a high-performance app that maintains consistency with the iOS version while adhering to Android design principles.

While LabPlus provided the back-end, we implemented robust API integration to ensure smooth data flow between the mobile apps and the server. This was crucial for maintaining a seamless user experience across all touchpoints.

We integrated a secure, PCI-DSS compliant payment system to handle credit card transactions safely. This wasn't just about moving money - it was about building trust with every transaction.

We implemented end-to-end encryption for all sensitive data, ensuring GDPR compliance and protecting user privacy. In the world of medical data, there's no such thing as being too careful.

We built a secure fortress for user data with biometric authentication. This enhanced security while simplifying access, making the app feel like a trusted healthcare companion. Users could now access their sensitive medical information with just a touch or glance.

We developed an intuitive catalog with advanced search options, making over 1,000 tests easily discoverable. This feature became the heart of the app, empowering users to navigate their health journey with unprecedented ease. It transformed a potentially overwhelming array of choices into a user-friendly experience.

Our seamless process for test selection, scheduling, and payment turned a time-consuming ordeal into a few simple taps. This not only delighted users but also significantly reduced administrative overhead for LabPlus. The convenience factor became a key differentiator in the market.

We engineered a secure, instant results delivery system to reduce patient anxiety. This feature provided convenience and fostered a sense of control and engagement in the healthcare process. It transformed the typically stressful waiting period into a smooth, informative experience.

By integrating LabPlus's analysis algorithm, we transformed complex medical results into personalized, actionable insights. This feature positioned the app as more than just a service - it became a knowledgeable health advisor in every user's pocket. Users could now understand their health data without medical jargon.

Through collaborative brainstorming, we crafted a modular architecture that handled complexity and allowed for future expansion. This approach ensured that LabPlus could continue to grow and innovate without constraints. It turned a potential limitation into a springboard for future development.

We established a rhythm of daily stand-ups and shared project dashboards, transforming potential miscommunication into seamless collaboration. This approach not only kept the project on track but also fostered a strong partnership between Applover and LabPlus. It became a model for future cross-team projects.

We implemented state-of-the-art encryption and rigorous compliance measures, turning potential vulnerability into a keystone of trust. This commitment to security became a powerful selling point for LabPlus, setting them apart in the competitive HealthTech landscape. It transformed a necessary evil into a market advantage.

Through multiple iterations and user testing, we crafted an interface intuitive to both tech-savvy millennials and older users. This inclusive design approach significantly widened LabPlus's potential user base. It turned complexity into simplicity, making healthcare more accessible to all.

We implemented a system that met stringent PCI-DSS standards while providing a frictionless experience. This delicate balance boosted both user trust and transaction completion rates, directly impacting LabPlus's bottom line. It transformed a potential barrier into a smooth part of the user journey.

The LabPlus app saw steady growth in user numbers, driven by word-of-mouth recommendations. This organic growth not only validated the concept but also positioned LabPlus as a pioneer in digital health services. It transformed LabPlus from a service provider to a health tech leader.

With over 1,000 specialist tests available at their fingertips, users embraced the power of choice. This vast selection improved health outcomes through early and accurate diagnostics while opening new revenue streams for LabPlus. It revolutionized how people approach medical testing.

The app significantly reduced patient wait times, transforming what was once a day-long ordeal into a matter of minutes. This efficiency not only delighted users but also allowed LabPlus to handle higher volumes, boosting their operational capacity without increasing overhead. It redefined the standard for medical testing services.

The app's impact caught the eye of the National Centre for Research and Development, securing additional funding. This powerful endorsement provided LabPlus with resources to push the boundaries of HealthTech innovation even further. It validated LabPlus's vision and approach on a national level.

Expand the platform to include telemedicine consultations for result interpretation.

Develop a web portal to complement the mobile apps, providing a comprehensive cross-platform experience.